Privacy Policy

1. Introduction

Monte's Cigar Shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

Personal Information

When you create an account or interact with our services, we may collect:

• Name and email address
• Phone number (optional)
• Account credentials
• Rewards program activity and point balances

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses
• IP address and approximate geographic location

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies:Required for the website to function properly, including authentication and session management stored in your browser's local storage.
• Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. These cookies are only activated after you provide consent through our cookie banner.

You can manage your cookie preferences at any time by clearing your browser's local storage or by using your browser's built-in cookie management settings.

4. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our website
• To manage your account and rewards program membership
• To improve and personalize your experience
• To communicate with you about events, promotions, and updates
• To analyze website usage and trends
• To detect, prevent, and address technical issues

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website (e.g., Google Analytics)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to opt out of analytics tracking via our cookie banner
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we become aware that we have collected data from someone under 21, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: